Terms & Conditions: Complete Program Terms & Conditions

I. INTRODUCTION

The Ceva Calm Clinic Rewards Loyalty Program ("Program") is a rewards program for practicing companion animal and equine veterinarians ("Customers"), as classified by Ceva Animal Health, LLC ("Manufacturer"). Manufacturer is implementing the Program with the administrative and technical support of Vetcove Inc. ("Vetcove") for official progress tracking and distribution of rewards. During the 2026 calendar year, there are three separate program periods; the first from April 1st until June 30th, the second from July 1st until September 30th, and the third from October 1st until December 31st, (each a "Program Period"). These terms and conditions ("Terms & Conditions"), including any updates or modifications thereto, will apply to the Program and any promotional activity and Customer transactions related to the Program during each Program Period. By accessing www.vetcove.com (the "Procurement Platform") for participation in the Program, enrolling in, or participating in the Program, or accepting any Program benefits, you agree to be bound by these Terms & Conditions, which may be updated and amended from time to time. These Terms & Conditions are subject to the Vetcove Privacy Policy (https://shop.vetcove.com/privacy/) and the Manufacturer Privacy Policy (https://www.ceva.us/Footer-links/Privacy-policy). Use of the Procurement Platform in connection with the Program is also governed by Vetcove's Procurement Platform Terms of Use, which may be found here: https://shop.vetcove.com/terms/. By participating in the Program, you acknowledge that you have read, understood, and agree to all terms and conditions outlined herein.

Eligible Customers
Companion animal and/or equine veterinarians or veterinary practices located in the U.S are eligible to participate in the Program ("Eligible Customers"). Manufacturer maintains sole and absolute discretion to determine eligibility for the Program; Manufacturer may accept or deny the eligibility of any Customer for any reason at any time. In addition, Eligible Customers must be enrolled in the Program no later than one (1) full calendar week prior to the end of the applicable Program Period ("Program Cut Off Date") in order to participate in the Program Period. If Customer enrolls after conclusion of the Program Period, the enrollment will be effective for participation in the next available Program Period, if applicable. Hereinafter "Customers," "Eligible Customers," and "Participating Customers" will be used interchangeably.

Autorenewal
By enrolling in the Program, Customer hereby acknowledges and agrees to be automatically enrolled in future Program Periods and Customer hereby gives Manufacturer and Vetcove its consent to automatically enroll Customer in future Program Periods; provided, however, that Customer may terminate its participation as set forth below. Further, Customer recognizes that the terms, including these Terms & Conditions, of future Program Periods may change and Customer acknowledges and agrees that its automatic enrollment in a future Program Period will be subject to the then applicable terms. Customers are encouraged to check the Procurement Platform for updates to these Terms & Conditions. Customer's continued access to or participation in the Program following any such changes or modifications confirms Customer's acceptance to the then current Terms & Conditions.

Changes to Terms
Manufacturer shall have the right to add, remove, or change products, product categories and reward structures, at its sole discretion, during a Program Period or for subsequent Program Periods. Except as otherwise expressly prohibited or limited by applicable laws, Manufacturer has the right to discontinue or cancel this Program, in part or in its entirety, at any time and for any reason with or without advance notice to Participating Customers. In the event of any such discontinuance or cancellation, any unredeemed points, rebates or other rewards may be forfeited without any obligation or liability. The foregoing specifically includes Manufacturer's right to discontinue or cancel this Program for individual Customers at any time and for any reason, including a change of eligibility status, at Manufacturer's sole discretion. Furthermore, Manufacturer and Vetcove each reserve the right to suspend or terminate an individual Customer's participation in the Program at any time, without notice, if Manufacturer or Vetcove suspects fraudulent activity or violation of these Terms & Conditions or Vetcove's Procurement Platform Terms of Use.

Additionally, Manufacturer and Vetcove each reserve the right, at any time, to change or modify these Terms & Conditions, any policy, FAQ or guideline pertaining to the Program, in whole or in part. Any such changes or modifications will be effective immediately, unless otherwise expressly specified. Customers are encouraged to review these Terms & Conditions from time to time. Customer's continued access to or participation in the Program following any such changes or modifications confirms Customer's acceptance to the then-current Terms & Conditions.

Manufacturer may notify impacted Customers, either directly or through Vetcove, of any changes to the Program, Customer's eligibility or participation in the Program, or any related events. Such notice may be provided via: (a) email sent to the email address associated with the Customer's Vetcove account; or (b) a banner notification displayed on the Procurement Platform. Notice provided by email shall be deemed effective on the date the email is sent. Notice provided by banner shall be deemed effective on the date the banner is first displayed on the Procurement Platform.

II. CUSTOMER TERMS

A. Program Benefits. Customers enrolled in the Program may receive their reward as soon as thirty (30) days after the close of each applicable Program Period. The reward is based on total spend on eligible Manufacturer products from eligible distributors during the Program Period.

B. See the below Program Structure (or visit https://shop.vetcove.com/react/loyalty/programs/315) for a description of maximum reward amounts across all Program categories.

C. Program enrollment must be completed by Customer through the Procurement Platform.

D. In order for a purchase to be considered eligible in the Program, the purchase must be recorded in the online order history of a distributor's or supplier's online-enabled account that is synced with the Customer's Vetcove account—any orders placed by phone may not be tracked in the Program. Only purchases through suppliers or distributors actively supported on the Procurement Platform will be counted and contribute to Customer's progress toward reward milestones.

E. Termination by Customer. A Customer may terminate its participation in the Program at any time by clicking here and selecting the "Opt out of program" button. Upon termination, Customer shall forfeit any rewards balance and any other Program benefits accrued during the applicable Program Period. By terminating its participation in the Program, Customer is opting out of all future Program Periods. Eligible Customers who terminate their participation may re-enroll in future Program Periods through the customer signup process. Please allow up to ten (10) days for Manufacturer and Vetcove to process any termination requests.

F. Any resale of Manufacturer products purchased while enrolled in the Manufacturer Loyalty Program to anyone other than a direct pet owner constitutes a breach of these Terms & Conditions and Customer may be immediately removed from the Program and shall forfeit any rewards balance or other Program benefits accrued during the applicable Program Period. Any violation of these Terms & Conditions, or Vetcove's Procurement Platform Terms of Use, may result in the confiscation or cancellation of your Rewards.

G. Except as may be expressly permitted by Manufacturer or Vetcove, accounts and rewards are not transferable and may not be sold, resold, assigned, transferred, exchanged, auctioned, returned or bartered. Customer may only redeem rewards for its own use. Customer is entitled to participate in the Program through only one account. Rewards Customer earns or is awarded may be subject to taxation, for which Customer is solely responsible. Neither Manufacturer nor Vetcove will be liable for any tax liability, duty or other charges in connection with the issuance of points, rebates, rewards, awards, and other benefits.

H. Customer Privacy. By participating in the Program, Customer hereby recognizes and agrees that any information or personal data it supplies to Manufacturer or to Vetcove may be used by either Manufacturer or Vetcove in furtherance of the Program, including, but not limited to, Manufacturer and/or Vetcove's use of Customer's contact information to inform Customer about Program details, promotions, or other additional information about the Program and for general marketing purposes by Manufacturer or Vetcove. For the avoidance of doubt, Customer understands and acknowledges that any information provided to Manufacturer or Vetcove may be shared between Manufacturer and Vetcove in furtherance of the Program and/or for general marketing purposes by Manufacturer or Vetcove. Any Customer personal data collected by Manufacturer will be handled and used only in accordance with Manufacturer's Privacy Policy (https://www.ceva.us/Footer-links/Privacy-policy). Any Customer personal data collected by Vetcove will be handled and used only in accordance with Vetcove's Privacy Policy (https://shop.vetcove.com/privacy/).

I. Confidentiality. The Program is a custom program designed for each Participating Customer. Accordingly, the terms and rewards offered to each Customer are confidential and shall not be disclosed by Customer to any third party, except for those third-party representatives of Customer that have a need to know the information to provide accounting, financial, consulting, or legal services to the Customer. Customer expressly understands and agrees that all customized offers, rewards and/or benefits supplied to Customer shall be deemed confidential information which shall not be shared, except as provided herein.

III. MANUFACTURER TERMS

A. Program level. Members can view their account-specific reward goals using their Vetcove account by selecting the Program at https://shop.vetcove.com/react/loyalty/programs.

B. Program rewards. The official current and final reward tiers of each Customer will be determined by Manufacturer, through the use of Vetcove's technology, based on purchases of eligible products by Customer through eligible suppliers or distributors during the applicable Program Period. By participating in the Program, Customer expressly consents to the collection and use of certain transaction data, including past purchases, by Manufacturer and Vetcove for the purpose of determining reward tiers and administering the Program.

C. Rewards will be redeemable on Vetcove's website, with flexible redemption options (e.g. gift cards, checks, etc.), as soon as thirty (30) after close of each applicable Program Period. Customer acknowledges that rewards may be reduced or limited as set forth in Vetcove's Procurement Platform Terms of Use, or may be reduced or limited as otherwise determined by Manufacturer or Vetcove. Customer is solely responsible for ensuring that only authorized employees or other authorized users of Customer redeem rewards, and neither Vetcove nor Manufacturer shall bear any liability for unauthorized redemption of rewards. Manufacturer and Vetcove expressly disclaim any and all responsibility and liability arising from Customer's redemption and distribution of rewards through the Program, including for the improper or unauthorized redemption or use of rewards through the Program. By using the Program and redeeming rewards made available, Customer agrees to release and hold harmless Manufacturer and Vetcove for all claims related to the redemption of rewards, including but not limited to claims related to unauthorized person(s) redeeming rewards, lost or stolen rewards, expired rewards, rewards that differ from expectations, or any other claim related to rewards or the redemption and distribution of rewards.

D. Rewards are based on eligible product group and Customer Program tier (as described in greater detail below). Each Participating Customer is eligible to earn a subset of all available tiers based on historical purchases.

E. For all eligible products, the reward tier will be based on actual pre-tax purchase price and not on list price for each item. Free goods earned on Manufacturer promotions will not qualify towards tier level achievement.

F. Once a reward has been redeemed, the currency used to redeem the reward is no longer valid for additional reward redemptions. Rewards cannot be returned or exchanged. All redemptions are final and cannot be refunded or credited back to Customer's Vetcove account balance for any reason.

G. Manufacturer may at any time either directly or indirectly audit the purchase activity of Customers and request additional purchase verification documentation such as invoices or validated distributor tracking reports to confirm eligibility and program standing. Manufacturer and Vetcove each reserves the right, directly or indirectly, to deduct from Customer's account any rewards and/or benefits credited to Customer's account as a result of (i) an error (ii) a transaction that has been canceled, reversed or refunded; (iii) any suspected fraudulent activity; or (iv) an order that Manufacturer reasonably believes was intended for resale to any party other than a direct pet owner.

H. Manufacturer and Vetcove shall not be responsible for any disputes, claims, or disagreements arising between employees or other representatives of Customer related to the redemption, distribution, or use of rewards. It is the sole responsibility of Customer to resolve any internal issues or conflicts regarding rewards. Further, neither Manufacturer nor Vetcove will be responsible for: (i) any loss or misdirection of, or delay in receiving, any rebates, rewards, awards or benefits, or any correspondence associated with the Program; (ii) theft or unauthorized redemption of points, rebates, rewards, awards, and other benefits; (iii) any acts or omissions of third parties; or (iv) any errors published in relation to the Program, including, without limitation, any pricing or typographical errors, errors of description, errors regarding Program affiliates, the errors in the crediting or debiting of points, rebates, rewards, awards, and other benefits from Customer accounts. Manufacturer and Vetcove reserve the right to correct, without notice, any errors.

I. Intellectual Property. All rights, title, and interest in and to the Procurement Platform, all related software, technology, content, or other materials developed, provided or made available by Vetcove in connection with the Program are and shall remain the sole property of Vetcove or its licensors. Nothing in these Terms & Conditions shall be construed to grant any ownership rights or licenses in the Procurement Platform or any underlying or related intellectual property of Vetcove.

Any trademarks, logos, branding, product information, or other materials provided or used by Manufacturer in connection with the Program shall remain the exclusive property of Manufacturer or its licensors. Nothing in these Terms & Conditions shall be construed to grant any ownership rights or licenses in any underlying or related intellectual property of Manufacturer.

All rights not expressly granted herein are reserved by Vetcove and Manufacturer, respectively. No implied rights or licenses are conferred by these Terms & Conditions or otherwise in the Program, whether by estoppel, implication, or otherwise.

J. Feedback. If Customer sends or transmits any communications or materials to Manufacturer and/or Vetcove by email, telephone, or otherwise, suggesting or recommending changes to the Procurement Platform or the Program, including without limitation, new features or functionality relating thereto, or any comments, questions, suggestions or the like ("Feedback"), Vetcove is free to use such Feedback now and in the future without any attribution, contribution or compensation, and irrespective of any other obligation or limitation between the parties governing such Feedback, for any purpose whatsoever, although Vetcove is not required to use any Feedback. Customer hereby assigns to Vetcove on Customer's behalf, and on behalf of its employees, contractors and/or agents, all right, title, and interest in the Feedback.

IV. PROGRAM TERM

A. Term. Each Program Period shall be effective as of the applicable Program Period dates set forth above unless terminated earlier by Manufacturer or Vetcove under the termination provisions set forth herein.

V. PROGRAM STRUCTURE

For each Program Period:

A. Once a Customer has enrolled in Program through Vetcove's website and made enough qualifying purchases to meet the first reward tier as set for each Customer, that Customer will be eligible for a 3% rebate on all qualified purchases of products listed in each of the respective category and will be eligible to qualify for additional rebates based on qualified purchases as set forth in its account-specific Program. For product breakdown within each category, visit your customized Manufacturer Loyalty Program page here and click on "View Qualifying Items."

B. Customers will become eligible for additional rebates within each Category after they have made enough qualifying purchases to reach each additional reward tier spend goal in that Category. Customers can view their applicable spend goal within their loyalty tracker on the Procurement Platform.

C. A Customer will have additional spend goals for each Category to earn up to an additional 12% in rewards.

D. Reward tier spend goals shall reset at the beginning of each Program Period and purchases made in one Program Period shall not apply to progress the spend goal of another Program Period.

E. In addition to the foregoing, Manufacturer may from time to time make available to Customers additional or accelerated rebate opportunities, as communicated to Customer in its account-specific Program. Whether to offer additional or accelerated rebate opportunities, and the terms thereof, are in the sole discretion of Manufacturer and nothing herein shall obligate Manufacturer to offer any such opportunities.

F. Each Customer's spend goals and applicable tier placement will be determined by Manufacturer and Vetcove, in their sole discretion, and based upon a number of factors including, but not limited to, purchase data, engagement with the Program, and other relevant metrics. Manufacturer and Vetcove reserve the right to alter, limit, suspend, or modify the tier structure, rules, regulations, benefits, availability, eligibility, or any other feature of a particular tier, including the ability to qualify for or maintain a tier status, without prior notice at any time in their sole discretion. As between Manufacturer and Vetcove on one hand, and Customer on the other hand, all interpretations of the Program rules are at Manufacturer's and Vetcove's sole discretion, and Manufacturer's and Vetcove's decisions are final.

G. For additional details on qualifying brands and the rebates offered during the current Program Period, please see https://shop.vetcove.com/ceva-calm-clinic/.

VI. MISCELLANEOUS

A. Acknowledgment. Participation in the Program is entirely voluntary and is not conditioned upon, nor intended to influence, the recommendation, prescribing, dispensing, or sale of any Manufacturer product. Clinics and veterinarians retain full and independent discretion in all medical and treatment decisions, including but not limited to the selection, prescribing, dispensing, and recommendation of any treatment or product, based solely on their professional judgment and the medical needs of the patient. Nothing in these Terms & Conditions, nor any benefit under the Program, shall be construed as an inducement, remuneration, or incentive to influence medical decision-making, nor as fee-splitting, a commission, or any other form of unlawful remuneration under federal or state laws, including but not limited to pharmacy board regulations, or veterinary professional conduct rules. You acknowledge and agree that certain Program related terms and conditions, including but limited to eligible products, discount structures and eligibility requirements, are determined by Manufacturer and provided to Vetcove for implementation on the Procurement Platform. Vetcove does not verify the accuracy or completeness of such information and shall not be responsible for any errors, omissions, delays, or discrepancies in Program benefits, pricing, or eligibility determinations. Vetcove's role is limited to the technical facilitation and display of such information. You further acknowledge that Vetcove makes no guarantee regarding the accuracy, timeliness, or completeness of Program-related data displayed on the Procurement Platform and shall not be liable for any reliance on such information. For clarity, Vetcove shall have no liability or responsibility for any errors in the calculation, application, or payment of Program discounts. Customers are responsible for ensuring that their participation in the Program complies with applicable federal, state, and local laws, regulations, and professional licensing requirements governing veterinary practice, pharmacy operations, and ethical standards. Void where prohibited by law or regulations.

B. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY. NEITHER MANUFACTURER NOR VETCOVE, NOR EITHER PARTY'S PARENTS, SUBSIDIARIES, OR AFFILIATES MAKE ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, IN CONNECTION WITH THESE TERMS & CONDITIONS OR THE PROGRAM OR ANY OF THE REWARDS OR BENEFITS ASSOCIATED WITH THE PROGRAM, INCLUDING BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, TITLE OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE EXTENT SUCH REPRESENTATIONS AND WARRANTIES ARE NOT LEGALLY EXCLUDABLE. NEITHER PARTY MAKES ANY REPRESENTATIONS OR WARRANTIES REGARDING THE FINANCIAL, REGULATORY, OR TAX IMPLICATIONS OF THE PROGRAM. CUSTOMER AGREES THAT NEITHER MANUFACTURER NOR VETCOVE, NOR EITHER PARTY'S PARENTS, SUBSIDIARIES, OR AFFILIATES WILL BE RESPONSIBLE OR LIABLE TO YOU OR ANY THIRD PARTY IN CONTRACT, WARRANTY OR IN TORT (INCLUDING NEGLIGENCE) FOR ANY (A) INTERRUPTION OF BUSINESS; (B) ACCESS DELAYS OR ACCESS INTERRUPTIONS TO THE PROGRAM; (C) DATA NON-DELIVERY, ERRORS, LOSS, THEFT, MISDELIVERY, CORRUPTION, DESTRUCTION OR OTHER MODIFICATION; (D) LOSS, ERRORS OR DAMAGES OF ANY SORT INCURRED AS A RESULT OF ANY REWARD OR BENEFIT OF THE PROGRAM; (E) COMPUTER VIRUSES, SYSTEM FAILURES, OR MALFUNCTIONS WHICH MAY OCCUR IN CONNECTION WITH THE HOME DELIVERY PLATFORM; (F) ANY INACCURACIES, ERRORS OR OMISSIONS IN PROGRAM ADMINISTRATION OR CONTENT; OR (G) EVENTS BEYOND OUR REASONABLE CONTROL. NEITHER MANUFACTURER NOR VETCOVE MAKE ANY REPRESENTATIONS OR WARRANTIES THAT DEFECTS OR ERRORS WILL BE CORRECTED. FURTHER, NEITHER MANUFACTURER NOR VETCOVE, NOR EITHER PARTY'S PARENTS, SUBSIDIARIES OR AFFILIATES WILL BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING LOST PROFITS) RELATED TO THE PROGRAM OR YOUR PARTICIPATION THEREIN, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND IN NO EVENT SHALL OUR MAXIMUM AGGREGATE LIABILITY FOR SUCH CLAIMS EXCEED THE LESSER OF (A) YOUR ACTUAL LOSS; OR (B) $1,000. THE FOREGOING DISCLAIMER, EXCLUSIONS AND LIMITATIONS SHALL APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE. CUSTOMER AGREES THAT NO CLAIMS OR ACTION IN CONTRACT, WARRANTY, OR IN TORT (INCLUDING NEGLIGENCE) ARISING OUT OF, OR RELATED TO, YOUR PARTICIPATION IN THE PROGRAM, USE OF ANY REWARDS OR OTHER BENEFIT OR THESE TERMS MAY BE BROUGHT BY YOU MORE THAN ONE (1) YEAR AFTER THE CAUSE OF ACTION RELATING TO SUCH CLAIM OR ACTION AROSE. IF YOU ARE DISSATISFIED WITH THE PROGRAM, UNENROLLMENT IS YOUR SOLE REMEDY.

C. Customer agrees to defend, indemnify and hold harmless Manufacturer, Vetcove, and their respective parents, subsidiaries, affiliates, and each of their officers, directors, employees, contractors, agents, representatives, licensors, successors and assigns from and against any and all claims, liabilities, damages, judgements, awards, losses, costs, and expenses (including reasonable attorney's fees) arising out of or in any way connected with: (a) Customer's participation in the Program; (b) Customer's violation of these Terms & Conditions; (c) Customer's violation of applicable law or regulation; or (d) any dispute between Customer and a third party, including but not limited to pet owners, related to any product or service made available in connection with the Program. Customer agrees that neither Manufacturer nor Vetcove shall be liable to you or any third party for any claims related to your independent medical, prescribing, or dispensing decisions.

D. Force Majeure. Neither Manufacturer nor Vetcove shall be liable to Participating Customers for any breach or default hereunder if such breach or default is caused by any act or circumstance beyond the reasonable control of Manufacturer or Vetcove, including, without limitation, acts of God, natural disaster, epidemic, pandemic, fire, earthquake, casualty, lock-outs, strike or another labor dispute (whether or not relating to Manufacturer or Vetcove's workforce), explosion, failure of public utilities, governmental actions, war, invasion or hostilities (whether war is declared or not), terrorist threats or acts, riot, or other civil unrest, national emergency, revolution, insurrection, power outage, connectivity failures or telecommunication breakdowns, or any similar event.

E. Dispute Resolution. Any dispute, controversy, or claim arising out of or relating in any way to the Program, these Terms & Conditions, or Customer's participation in the Program, including but not limited to the validity, interpretation, breach, or termination thereof, shall be resolved exclusively through final and binding arbitration, rather than in court, except that any party may assert claims in small claims court if such claims qualify. The arbitration shall be administered by the JAMS in accordance with its then-current Comprehensive Arbitration Rules and Procedures, and judgment on the arbitration award may be entered in any court having jurisdiction thereof. The arbitration shall be conducted by a single arbitrator and shall be conducted remotely (e.g., via videoconference), unless otherwise agreed to by the parties. The arbitrator shall have the exclusive authority to resolve all disputes covered by this section, including disputes relating to the interpretation, applicability, enforceability, or formation of these Terms, including any claim that any part of this arbitration agreement is void or voidable. If any portion of this arbitration clause is found to be unenforceable, the remaining portions shall remain in full force and effect.

F. Class Action Waiver. To the fullest extent permitted by applicable law, Customer agrees that any dispute resolution proceedings will be conducted only on an individual basis and not as a class, consolidated, or representative action. Customer expressly waives any right to participate as a plaintiff or class member in any purported class action or representative proceeding. The arbitrator may not consolidate more than one person's or entity's claims or otherwise preside over any form of a representative or class proceeding.

G. Governing Law. These Terms & Conditions, the Program, and any dispute arising out of or relating thereto shall be governed exclusively by and construed in accordance with the substantive laws of the State of Florida, without regard to its conflict of law principles. Except as otherwise provided in the "Binding Arbitration" section above, if any dispute is determined not to be subject to arbitration, such dispute shall be brought exclusively in the state or federal courts located in Miami, Florida, or another court of competent jurisdiction upon mutual agreement of the parties. Customer irrevocably consent to the personal jurisdiction and venue of such courts.

H. Miscellaneous. Participation in the Program does not create any agency, partnership, joint venture, or employment relationship between Customer and Manufacturer or Vetcove. No third party shall have any rights under these Terms, and nothing in these Terms shall be construed to create any rights or obligations for any third party. By enrolling and participating in the Program, Customer agrees that these Terms & Conditions govern Customer's participation in the Program and related activities on the Procurement Platform. These Terms & Conditions are intended to supplement, and not amend or modify, any other agreement between Customer and Vetcove or between Customer and Manufacturer. To the extent of any conflict or inconsistency between these Terms & Conditions and any other agreement between Customer and Vetcove (including, but not limited to, a hospital group agreement), these Terms & Conditions shall control solely with respect to Customer's participation in the Program, and any data use, reporting, or promotional activities related thereto. This includes, without limitation, provisions regarding data sharing, discount eligibility, dashboard communications, and Program administration.