Earn up to 21% cashback on your favorite Nutramax Laboratories products

Program Overview

Nutramax Rewards Program Overview

The Nutramax Rewards Program is an ongoing, six-month loyalty program sponsored by Nutramax Laboratories in which you earn a cumulative cash back for purchasing your favorite Nutramax products.

As a member, you will earn cash back on qualifying Nutramax Laboratories products purchased between July 1 and December 31, 2025.

Unlock new tiers of cash back along the way, and redeem your reward at the end of each six-month program.

To be eligible for Nutramax Rewards, as a veterinary customer, you must:
  • Have an active Vetcove account
  • Sync all vendors from which you buy Nutramax Laboratories products
  • Enroll in the program
  • Make a qualifying category purchase

Program Enrollment

Enrollment FAQs

Who can sign up?

Any companion animal and/or large animal veterinarians or veterinary practices based in the 50 United States are eligible to participate. Nutramax Laboratories has sole and absolute discretion to determine eligibility for the program. Nutramax Laboratories may accept or deny the eligibility of any customer for any reason at any time.

When does the program start and end?

The H1 program runs from January 1st through June 30th. The H2 program runs from July 1st through December 31st.

What does it take to enroll?

  • To enroll, you will first need an active Vetcove account. Need a Vetcove account? Click here.
  • Make sure all the vendors from which you purchase Nutramax products are linked Click here for help with linking vendor accounts on Vetcove.
  • Enroll using the "Enroll Now" button above or at https://shop.vetcove.com/react/loyalty/programs/143.
  • When do the program enrollment periods start and end?

    Enrollment for H1 is open December 1st, 12:00am EDT to April 1st, 11:59pm EDT. Enrollment for H2 is open June 1st, 12:00am EDT to October 1st, 11:59pm EDT.

    Eligible Purchases

    Eligibility FAQs

    What purchases are eligible for the program?

    Purchases of products within 4 primary categories are eligible for the program: Joint Health, Gastrointestinal Health, Liver Health and Skin & Coat Health. Reach at least 2 Category Multiplier goals to start earning cash back on products purchased in reached categories!

    Do my previous purchases count after I sign up?

    For the H1 program: After enrollment is verified and you spend $100 on program eligible products, all purchases made from January 1st - June 30th will count toward your Nutramax Rewards. For the H2 program: After enrollment is verified and you spend $100 on program eligible products, all purchases made from July 1st - December 31st count toward your Nutramax Rewards.

    Do I have to purchase through Vetcove to qualify?

    No. You may continue to purchase Nutramax products however you wish. Once your enrollment in Nutramax Rewards has been verified, you have connected your vendor accounts, and your activation purchase has been completed, purchases made with qualifying vendors count towards the program, regardless of how the order is placed.

    What if I don't have online vendor accounts?

    In order to be eligible for rewards, you must have online access with each distributor that you order Nutramax products from. Requesting online access is quick and easy, and access is generally provided within minutes or hours by each distributor. You are welcome to contact your distributor representatives to request online access, or you may contact Vetcove for assistance.

    Do I need to have online accounts with my distributors to participate?

    Yes, online access to each distributor’s online purchasing portal is required. Online accounts are required to verify purchases and track real-time progress in the Nutramax Rewards Program.

    Which distributors will have their purchases counted toward Nutramax Rewards?

    All qualifying purchases of Nutramax Laboratories products placed with distributors will count towards reward progress. Supported distributors include MWI, Covetrus, Patterson, Midwest Veterinary Supply, First Veterinary Supply, Penn Veterinary Supply, Amatheon, Victor Medical, and Pharmsource. Note that sales from Covetrus Rx Management (Vet’s First Choice), Vetsource, and any supplier account not connected with Vetcove will not count toward the rewards program.

    Tracking Progress and Receiving Rewards

    Purchase Tracking and Earnings FAQs

    Can I track my progress in the program?

    Yes! You can track your progress in the program at any time. New purchases will be logged here the day after the order is confirmed and completed with the vendor.

    What if I think there’s a progress discrepancy?

    If you believe the progress shown does not match your records, please use the live chat or contact nutramax@vetcove.com as soon as possible, and we will take a look for you.

    Do I need to redeem right away?

    No, you can choose to redeem your rewards at your convenience. Rewards do not expire, and may be redeemed at any time once earned. Rewards will be available after the program ends.

    Is the progress of Nutramax Rewards always accurate?

    Yes, Vetcove is the official source of record for progress tracking, and should always be accurate. Note that orders that were just placed may take up to 24 hours to be confirmed by the vendor, and may not appear immediately as earned progress.

    How do I see my final earned rewards?

    At the program’s conclusion (June 30th for H1; December 31st for H2), there will be a verification and settlement period. Shortly thereafter, rewards will be confirmed within your holding account on Vetcove, which you can view by clicking on the pink cash back button on the header bar.

    How are rewards redeemed?

    Earned rewards can be redeemed as a check via mail or an electronic gift card. You will have the choice of how and when to receive rewards.

    Terms and Conditions

    Complete Program Terms and Conditions

    I. INTRODUCTION

    The Nutramax Rewards Program (“Program”) is a rewards program for practicing companion animal and equine veterinarians (“Customers”), as classified by Nutramax. Nutramax is implementing the Program with the administrative and technical support of Vetcove, Inc. (“Vetcove”) for official progress tracking and distribution of rewards. During the next calendar year (2025), there are two separate program periods; the first from January 1st until June 30th, and the second from July 1st until December 31st (each a “Program Period”). These terms and conditions (“Terms & Conditions”), including any updates or modifications thereto, will apply to the Program and any promotional activity and Customer transactions related to the Program during each Program Period. By accessing www.vetcove.com (the “Procurement Platform”) for participation in the Program, enrolling in, or participating in the Program, or accepting any Program benefits, you agree to be bound by these Terms & Conditions, which may be updated and amended from time to time. These Terms & Conditions are subject to the Vetcove Privacy Policy (https://shop.vetcove.com/privacy/) and the Nutramax Privacy Policy (https://www.nutramaxlabs.com/policies/privacy-policy). Use of the Vetcove website or platform in connection with the Program is also governed by Vetcove’s Procurement Platform Terms of Use, which may be found here: https://shop.vetcove.com/terms/. By participating in the Program, you acknowledge that you have read, understood, and agree to all terms and conditions outlined herein.

    Eligible Customers Companion animal and/or equine veterinarians or veterinary practices located in the U.S are eligible to participate (“Eligible Customers”). Nutramax maintains sole and absolute discretion to determine eligibility for the Program; Nutramax may accept or deny the eligibility of any Customer for any reason at any time. In addition, Eligible Customers must be enrolled in the Program no later than three (3) full calendar months prior to the end of the applicable Program Period (“Program Cut Off Date”) in order to participate in the Program Period. If Customer enrolls after conclusion of the Program Period, the enrollment will be effective for participation in the next available Program Period. Hereinafter “Customers,” “Eligible Customers,” and “Participating Customers” will be used interchangeably.

    Autorenewal By enrolling in Nutramax Rewards, Customer hereby acknowledges and agrees to be automatically enrolled in future Nutramax Rewards Program Periods and Customer hereby gives Nutramax and Vetcove its consent to automatically enroll Customer in future Nutramax Rewards Program Periods; provided, however, that Customer may terminate its participation as set forth below. Further, Customer recognizes that the terms, including these Terms & Conditions, of future Program Periods may change and Customer acknowledges and agrees that its automatic enrollment in a future Program Period will be subject to the then applicable terms. Customers are encouraged to check the Vetcove website for updated Terms & Conditions. Customer’s continued access to or participation in the Program following any such changes or modifications confirms Customer’s acceptance to the then current Program Terms & Conditions.

    Changes to Terms Nutramax shall have the right to add, remove, or change products, product categories and reward structures, at its sole discretion, during a Program Period or for subsequent Program Periods. Except as otherwise expressly prohibited or limited by applicable laws, Nutramax has the right to discontinue or cancel this Program, in part or in its entirety, at any time and for any reason with or without advance notice to Participating Customers. In the event of any such discontinuance or cancellation, any unredeemed points, rebates or other rewards may be forfeited without any obligation or liability. The foregoing specifically includes Nutramax’s right to discontinue or cancel this Program for individual Customers at any time and for any reason, including a change of eligibility status, at Nutramax’s sole discretion. Furthermore, Nutramax and Vetcove each reserve the right to suspend or terminate an individual Customer’s participation in the Program at any time, without notice, if Nutramax or Vetcove suspects fraudulent activity or violation of these Terms & Conditions or Vetcove’s Procurement Platform Terms of Use.

    Additionally, Nutramax and Vetcove each reserve the right, at any time, to change or modify the Terms & Conditions, any policy, FAQ or guideline pertaining to the Program, in whole or in part. Any such changes or modifications will be effective immediately, unless otherwise expressly specified. Customers are encouraged to review these terms from time to time. Customer’s continued access to or participation in the Program following any such changes or modifications confirms Customer’s acceptance to the then-current Terms & Conditions.

    Nutramax may notify impacted Customers, either directly or through Vetcove, of any changes to the Program, Customer’s eligibility or participation in the Program, or any related events. Such notice may be provided via: (a) email sent to the email address associated with the Customer’s Vetcove account; or (b) a banner notification displayed on the Procurement Platform. Notice provided by email shall be deemed effective on the date the email is sent. Notice provided by banner shall be deemed effective on the date the banner is first displayed on the Procurement Platform.

    II. CUSTOMER TERMS

    A. Program Benefits. Customers enrolled in the Program may receive their reward as soon as thirty (30) days after the close of each applicable Program Period. The reward is based on total spend on eligible Nutramax products from eligible distributors during the Program Period.

    B. See the below Program Structure for a description of maximum reward amounts across all Program categories.

    C. Program enrollment will be completed by Customer through Vetcove’s website.

    D. In order for a purchase to be considered eligible in the Program, the purchase must be recorded in the online order history of a distributor’s or supplier’s online-enabled account that is synced with the Customer’s Vetcove account—any orders placed by phone may not be tracked in the Program. Only purchases through actively supported Vetcove suppliers or distributors will be counted and contribute to Customer’s progress toward reward milestones.

    E. Customers enrolled in Nutramax Rewards are eligible to participate in Nutramax’s quarterly promotions unless specifically excluded in the terms of the Nutramax quarterly promotion.

    F. Termination by Customer. A Customer may terminate its participation in the Program at any time upon written notice to Nutramax and Vetcove at the notice addresses set forth below, or by clicking here and selecting the “Opt out of program” button available on Vetcove’s website. Upon notice of termination, Customer shall forfeit any rewards balance and any other Program benefits accrued during the applicable Program Period. By terminating its participation, Customer is opting out of all future Program Periods. Eligible Customers who terminate their participation may re-enroll in future Program Periods through the customer signup process. Please allow up to ten (10) days for Nutramax and Vetcove to process any termination requests.

    G. Any resale of Nutramax products purchased while enrolled in the Nutramax Rewards Program to anyone other than a direct pet owner constitutes a breach of this agreement and Customer may be immediately removed from the Program and shall forfeit any rewards balance or other Program benefits accrued during the applicable Program Period. Any violation of these Terms & Conditions, or Vetcove’s Procurement Platform Terms of Use, may result in the confiscation or cancellation of your Rewards.

    H. Except as may be expressly permitted by Nutramax or Vetcove, accounts and rewards are not transferable, not descendible, and may not be sold, resold, assigned, transferred, exchanged, auctioned, returned or bartered. Customer may only redeem rewards for its own use. Customer is entitled to participate in the Program through only one account. Rewards Customer earns or is awarded may be subject to taxation, for which Customer is solely responsible. Neither Nutramax nor Vetcove will be liable for any tax liability, duty or other charges in connection with the issuance of points, rebates, rewards, awards, and other benefits.

    I. Customer Privacy. By participating in the Program, Customer hereby recognizes and agrees that any information or personal data it supplies to Nutramax or to Vetcove may be used by either Nutramax or Vetcove in furtherance of the Program, including, but not limited to, Nutramax and/or Vetcove’s use of Customer’s contact information to inform Customer about Program details, promotions, or other additional information about the Program and for general marketing purposes by Nutramax or Vetcove. For the avoidance of doubt, Customer understands and acknowledges that any information provided to Nutramax or Vetcove may be shared between Nutramax and Vetcove in furtherance of the Program and/or for general marketing purposes by Nutramax or Vetcove. Any Customer personal data collected by Nutramax will be handled and used only in accordance with Nutramax’s Privacy Policy (https://www.nutramaxlabs.com/policies/privacy-policy). Any Customer personal data collected by Vetcove will be handled and used only in accordance with Vetcove’s privacy policy found at https://shop.vetcove.com/privacy/.

    J. Confidentiality. The Program is a custom program designed for each Participating Customer. Accordingly, the terms and rewards offered to each Customer are confidential and shall not be disclosed by Customer to any third party, except for those third-party representatives of Customer that have a need to know the information to provide accounting, financial, consulting, or legal services to the Customer. Customer expressly understands and agrees that all customized offers, rewards and/or benefits supplied to Customer shall be deemed confidential information which shall not be shared, except as provided herein.

    III. Nutramax TERMS

    A. Program level. Members can view their account-specific reward goals using their Vetcove account by selecting Nutramax Rewards at https://shop.vetcove.com/react/loyalty/programs.

    B. Program rewards. The official current and final reward tiers of each Customer will be determined by Nutramax, through the use of Vetcove’s technology, based on purchases of eligible products by Customer through eligible suppliers or distributors during the applicable Program Period. By participating in the Program, Customer expressly consents to the collection and use of certain transaction data, including past purchases, by Nutramax and Vetcove for the purpose of determining reward tiers and administering the Program.

    C. Rewards will be redeemable on Vetcove’s website, with flexible redemption options (e.g. gift cards, checks, etc.), within thirty (30) days upon conclusion of the applicable Program Period. Customer acknowledges that rewards may be reduced or limited as set forth in Vetcove’s Procurement Platform Terms of Use, or may be reduced or limited as otherwise determined by Nutramax or Vetcove. Customer is solely responsible for ensuring that only authorized employees or other authorized users of Customer redeem rewards, and neither Vetcove nor Nutramax shall bear any liability for unauthorized redemption of rewards. Nutramax and Vetcove expressly disclaim any and all responsibility and liability arising from Customer’s redemption and distribution of rewards through the Program, including for the improper or unauthorized redemption or use of rewards through the Program. By using the Program and redeeming rewards made available, Customer agrees to release and hold harmless Nutramax and Vetcove for all claims related to the redemption of rewards, including but not limited to claims related to unauthorized person(s) redeeming rewards, lost or stolen rewards, expired rewards, rewards that differ from expectations, or any other claim related to rewards or the redemption and distribution of rewards.

    D. Rewards are based on eligible product group and Customer Program tier (as described in greater detail below). Each Participating Customer is eligible to earn a subset of all available tiers based on historical purchases.

    E. For all eligible products, the reward tier will be based on actual pre-tax purchase price and not on list price for each item. Free goods earned on Nutramax promotions will not qualify towards tier level achievement.

    F. Once a reward has been redeemed, the currency used to redeem the reward is no longer valid for additional reward redemptions. Rewards cannot be returned or exchanged. All redemptions are final and cannot be refunded or credited back to Customer’s Vetcove account balance for any reason.

    G. Nutramax may at any time either directly or indirectly audit the purchase activity of Program Customers and request additional purchase verification documentation such as invoices or validated distributor tracking reports to confirm eligibility and program standing. Nutramax and Vetcove each reserves the right, directly or indirectly, to deduct from Customer’s account any rewards and/or benefits credited to Customer’s account as a result of (i) an error (ii) a transaction that has been canceled, reversed or refunded; (iii) any suspected fraudulent activity; or (iv) an order that Nutramax reasonably believes was intended for resale. All transactions under the Program are subject to review and verification by Nutramax and/or Vetcove.

    H. Nutramax and Vetcove shall not be responsible for any disputes, claims, or disagreements arising between employees or other representatives of Customer related to the redemption, distribution, or use of rewards. It is the sole responsibility of Customer to resolve any internal issues or conflicts regarding rewards. Further, neither Nutramax nor Vetcove will be responsible for: (i) any loss or misdirection of, or delay in receiving, any rebates, rewards, awards or benefits, or any correspondence associated with the Program; (ii) theft or unauthorized redemption of points, rebates, rewards, awards, and other benefits; (iii) any acts or omissions of third parties; or (iv) any errors published in relation to the Program, including, without limitation, any pricing or typographical errors, errors of description, errors regarding Program affiliates, the errors in the crediting or debiting of points, rebates, rewards, awards, and other benefits from Customer accounts. Nutramax and Vetcove reserve the right to correct, without notice, any errors.

    I. Intellectual Property. All rights, title, and interest in and to the Procurement Platform, all related software, technology, content, or other materials developed, provided or made available by Vetcove in connection with the Program are and shall remain the sole property of Vetcove or its licensors. Nothing in these Terms & Conditions shall be construed to grant any ownership rights or licenses in the Procurement Platform or any underlying or related intellectual property of Vetcove.

    Any trademarks, logos, branding, product information, or other materials provided or used by Nutramax in connection with the Program shall remain the exclusive property of Nutramax or its licensors. Nothing in these Terms & Conditions shall be construed to grant any ownership rights or licenses in any underlying or related intellectual property of Nutramax.

    All rights not expressly granted herein are reserved by Vetcove and Nutramax, respectively. No implied rights or licenses are conferred by this Agreement, whether by estoppel, implication, or otherwise.

    J. Feedback. If Customer sends or transmits any communications or materials to Nutramax and/or Vetcove by email, telephone, or otherwise, suggesting or recommending changes to the Procurement Platform or the Program, including without limitation, new features or functionality relating thereto, or any comments, questions, suggestions or the like (“Feedback”), Vetcove is free to use such Feedback now and in the future without any attribution, contribution or compensation, and irrespective of any other obligation or limitation between the parties governing such Feedback, for any purpose whatsoever, although Vetcove is not required to use any Feedback. Customer hereby assigns to Vetcove on Customer’s behalf, and on behalf of its employees, contractors and/or agents, all right, title, and interest in the Feedback.

    IV. PROGRAM TERM

    A. Term. Each Program Period shall be effective as of the applicable Program Period dates set forth above unless terminated earlier by Nutramax or Vetcove under the termination provisions set forth herein.

    V. PROGRAM STRUCTURE

    For each Program Period:

    A. Once a Customer has enrolled in Nutramax Rewards through Vetcove’s website and made $100 in qualifying purchases of a category, that Customer will be eligible for a 1% rebate on all qualified purchases of products listed in each of the respective category and will be eligible to qualify for additional rebates based on qualified purchases as set forth in its account-specific Program. This 1% reward is identified as “Friend” in each of the Category rebate tier structures. For product breakdown within each category, visit your customized Nutramax Rewards Program page here and click on "View Qualifying Items."

    B. Customers will become eligible for additional rebates within each Category after they have made (i) $100 in category purchases and (ii) made qualifying purchases to reach their initial spend goal in that Category. Initial spend goals will vary by Customer based on past purchase volume. Customers can view their applicable spend goal within their loyalty tracker on the Vetcove website. These additional rebates are identified as Tier 2 “Partner” in each of the Categories.

    C. After earning all Tier 2 rebates in a respective product category, a Customer will have additional spend goals for that Category to earn up to an additional 15% in rewards. The rewards tier immediately following Tier 2 is Tier 3 for that given category. The rewards tier immediately following Tier 3 is Tier 4 for that given category.

    D. A Customer is eligible for bonus rewards, or cross-category rewards, on all category purchases based on the number of categories in which they reach a new tier, as defined above.

    E. In addition to the foregoing, Nutramax may from time to time make available to Customers additional or accelerated rebate opportunities, as communicated to Customer in its account- specific Program, up to a maximum rebate of 15%. Whether to offer additional or accelerated rebate opportunities, and the terms thereof, are in the sole discretion of Nutramax and nothing herein shall obligate Nutramax to offer any such opportunities.

    F. Each Customer’s spend goals and applicable tier placement will be determined by Nutramax and Vetcove, in their sole discretion, and based upon a number of factors including, but not limited to, Customer’s past purchase volume, purchase data, engagement with the Program, and other relevant metrics. Nutramax and Vetcove reserve the right to alter, limit, suspend, or modify the tier structure, rules, regulations, benefits, availability, eligibility, or any other feature of a particular tier, including the ability to qualify for or maintain a tier status, without prior notice at any time in their sole discretion. As between Nutramax and Vetcove on one hand, and Customer on the other hand, all interpretations of the Program rules are at Nutramax’s and Vetcove’s sole discretion, and Nutramax’s and Vetcove’s decisions are final.

    G. For additional details on qualifying brands and the rebates offered during the current Program Period, please see www.Nutramaxrewards.com.

    VI. MISCELLANEOUS

    A. Entire agreement. These Terms & Conditions, together with Vetcove’s Procurement Platform Terms of Use and Privacy Policy, set forth the entire agreement and understanding between Customer, Nutramax, and Vetcove and supersedes all previous agreements, promises, representations or understandings between the parties with respect to the subject matter hereof.

    B. Compliance with law. Nutramax and Customer each agree to comply with applicable laws, rules, and regulations in their participation and performance under this agreement.

    C. Dispute Resolution & Governing law. All matters relating to the Program, these Terms & Conditions, and any dispute or claim arising therefrom or related thereto (including non- contractual disputes or claims) shall be governed by and construed in accordance with the internal laws of the State of Florida, without regard to any choice or conflict of law provisions or rules. Any dispute, controversy, or claim arising out of or relating in any way to the Program or these Terms & Conditions, including any dispute regarding the construction, validity, interpretation, enforceability, or alleged breach of these Terms & Conditions (each, a “Dispute”), shall be resolved exclusively by binding arbitration. In the event of a dispute, the complaining party shall provide written notice to the other parties (at the address provided in the notice section of these terms), with an emailed copy to legal@vetcove.com. Within thirty (30) days of such notice, representatives of each party with settlement authority shall meet at a mutually agreed location (which may include video conference) to attempt to resolve the Dispute in good faith. If the Dispute is not resolved within thirty (30) days after such notice, the complaining party must seek remedies exclusively through arbitration. The demand for arbitration shall be made within a reasonable time after the claim or dispute arises, and in no event later than one (1) year from the date the aggrieved party knew or should have known of the claim, Dispute, or breach. The arbitration shall be conducted by JAMS Mediation, Arbitration and ADR Services, pursuant to its Comprehensive Arbitration Rules and Procedures. Any arbitration under these Terms & Conditions will occur on an individual basis only; class arbitrations or class actions are not permitted. By agreeing to arbitration, the parties waive the right to sue in court or have a jury trial for all claims. The arbitration process must be commenced within one (1) year after the cause of action accrues; otherwise, the cause of action is permanently barred.

    D. Assignment. Customer may not assign, transfer, or delegate any of its rights or obligations under these Terms & Conditions without the prior written consent of Nutramax and Vetcove. Nutramax may assign this agreement to any affiliate upon notice to Participating Customers. Any attempted assignment of this agreement in violation of this clause shall be null and void.

    E. Acknowledgement. Customer acknowledges that Nutramax is the owner and operator of the Program, while Vetcove provides the technology platform and administrative services necessary for the Program’s operation. Nutramax is responsible for setting the Program’s rules, reward tiers, and eligibility criteria, and for fulfilling all rewards. Vetcove facilitates the tracking of Customer purchases and provides the platform through which rewards are redeemed. Customer is responsible for ensuring its participation complies with these Terms & Conditions, and all other applicable terms (including Vetcove’s Procurement Platform Terms of Use), and for the the actions or omissions of its authorized users.

    F. Warranties. NEITHER NUTRAMAX NOR VETCOVE MAKE ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER, EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, IN CONNECTION WITH THESE TERMS & CONDITIONS OR THE PROGRAM OR ANY OF THE REWARDS OR BENEFITS ASSOCIATED WITH THE PROGRAM INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, TITLE, NON-INFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE, NOR ANY WARRANTIES ARISING BY STATUTE OR OTHERWISE IN LAW OR FROM A COURSE OF DEALING, COURSE OF PERFORMANCE, TRADE PRACTICE, OR USAGE, NOR ANY WARRANTIES OF ANY KIND THAT THE PLATFORM OR PROGRAM WILL BE AVAILABLE, TIMELY, SECURE, UNINTERRUPTED, VIRUS-FREE, OR ERROR-FREE. CUSTOMER ACKNOWLEDGES AND AGREES THAT THE PROGRAM AND ALL AFFILIATED SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE”, AND NUTRAMAX AND VETCOVE EACH DISCLAIM ANY AND ALL LIABILITY ARISING FROM OR RELATED TO THE USE OF THE PROGRAM, INCLUDING, WITHOUT LIMITATION, ANY INTERRUPTIONS, ERRORS, OMISSIONS, OR INACCURACIES. NUTRAMAX AND VETCOVE EACH SPECIFICALLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, WITH RESPECT TO THIRD-PARTY PRODUCTS OR SERVICES.

    G. Limitation of Liability. TO THE FULLEST EXTENT PERMITTED BY LAW, NUTRAMAX AND VETCOVE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING OUT OF OR IN CONNECTION WITH CUSTOMER’S PARTICIPATION IN THE PROGRAM, INCLUDING DAMAGES ARISING OUT OF CHANGES TO, OR TERMINATION OF, THE PROGRAM. THIS LIMITATION OF LIABILITY SHALL APPLY TO ALL DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, LOSS OR DIMINUTION OF DATA, INCOME OR PROFIT, LOSS OR DAMAGE TO PROPERTY AND CLAIMS OF THIRD PARTIES. TO THE EXTENT PERMITTED BY LAW, THE LIMITATIONS ON NUTRAMAX’S AND VETCOVE’S LIABILITY SET FORTH HEREIN SHALL APPLY WHETHER FOR BREACH OR REPUDIATION OF CONTRACT, OR WHETHER IN TORT, CIVIL LIABILITY BY WAY OF NEGLIGENCE, GROSS NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

    H. Notice. All notices and communications to Nutramax and/or Vetcove that are required under this agreement to be in writing shall be delivered (i) by a nationally recognized overnight courier, charges prepaid, (ii) via U.S. certified mail, return receipt requested, postage prepaid, or (iii) by email (with confirmation of transmission). In each case, the notice or communication shall be sent to the following addresses:

    If to Nutramax:

    Nutramax Laboratories Veterinary Sciences, Inc.
    Attn: Legal Department
    946 Quality Drive
    Lancaster, SC 29720
    With a copy to: mac.jacobs@nutramaxlabs.com and bcorbly@nutramaxlabs.com
    If to Vetcove:

    Vetcove, Inc.
    382 NE 191st St.
    PMB 46115
    Miami, FL 33179-3899
    With a copy to: legal@vetcove.com


    Nutramax and/or Vetcove may provide notice to Participating Customers via the email associated with Customer’s Vetcove account or through a banner notification on the Procurement Platform.

    I. Force Majeure. Neither Nutramax nor Vetcove shall be liable to Participating Customers for any breach or default hereunder if such breach or default is caused by any act or circumstance beyond the reasonable control of Nutramax or Vetcove, including, without limitation, acts of God, natural disaster, epidemic, pandemic, fire, earthquake, casualty, lock-outs, strike or another labor dispute (whether or not relating to Nutramax or Vetcove’s workforce), explosion, failure of public utilities, governmental actions, war, invasion or hostilities (whether war is declared or not), terrorist threats or acts, riot, or other civil unrest, national emergency, revolution, insurrection, power outage, connectivity failures or telecommunication breakdowns, or any similar event, provided that Nutramax and/or Vetcove provide notice to Participating Customers and any accrued obligations are satisfied as soon as reasonably possible after the cessation of the force majeure event.

    J. Amendment. Nutramax and Vetcove reserve the right to amend, modify, or update these Terms & Conditions, in whole or in part, at any time, with or without notice to Customer, in their discretion, except as otherwise required by law. Any such amendments will be effective immediately upon posting to Vetcove’s website, or as otherwise communicated to Customer. It is Customer’s responsibility to review the changes and decide whether to continue to participate in the Program. Continued participation in the Program after any amendments constitutes acceptance of the revised terms. No amendment to these Terms & Conditions shall require the signature or written consent of Customer to be effective.

    K. Waiver. The failure of any party to exercise any right hereunder shall not be deemed a waiver of such right. Any waiver made in writing shall not be construed to be a waiver of the same right, or any other right under this agreement, in the future.

    L. Validity. The invalidity or unenforceability of any provision (in whole or in part) of these Terms & Conditions shall not affect the validity or enforceability of any other provision which shall remain in full force and effect. The parties shall use their best efforts to achieve the purpose of the invalid provision by a new legally valid stipulation. Failure to agree on a replacement provision shall not make this agreement invalid as a whole, unless it can reasonably be assumed that this agreement would not have been concluded at all without the invalid provision.

    M. Independent Contractors. The relationship of Nutramax, Vetcove, and Customer is that of independent contractors and not as agents of each other or partners or joint venturers. No party shall have the power to bind any other party in any way with respect to any obligation to a third party. Each party will be solely responsible for its own employees and operations. Moreover, notwithstanding anything to the contrary herein, with respect to any obligation or liability hereunder between Nutramax and Vetcove on one hand and a Participating Customer on the other, Nutramax and Vetcove shall at all times be severally liable.

    N. Interpretation. The interpretation and application of these Terms & Conditions is at the discretion and determination of Nutramax and Vetcove, which in each case is final and conclusive.

    O. Questions. For any questions, concerns or comments regarding the Program, your eligibility, account, rewards and the like, please contact: nutramax@vetcove.com or contact your Nutramax representative directly.