With a dedicated Boehringer Ingelheim Territory Manager, you'll have 1:1 support that goes beyond product expertise, including help managing ordering needs, business analysis, staff training, access to biosurveillance diagnostic aid during outbreaks, and more.
Whether you need customer support or technical knowledge, our team of veterinary experts is here to help 24/7. To contact, call 1-888-637-4251.
Boehringer Ingelheim not only provides in-clinic support through product brochures, coupons, and vet-channel Assurance Programs - but we also help you stay connected with customers through digital resources like Promoboxx and Client Connection.
Get surprise swag, promotional materials and other exclusive items - just for being a Boehringer Ingelheim customer.
The program is available only to participating veterinarians with valid veterinary-client-patient relationships. Product must be utilized for patient.
April 1, 2020 - March 31, 2021
Call Boehringer Ingelheim Customer Care at 1-888-637-4251 or email CustomerCare@Boehringer-Ingelheim.com.
To enroll, an eligible customer must complete the enrollment form with their Boehringer Ingelheim Territory Manager.
By participating in the Boehringer Ingelheim Practice Enrichment Program, you are not eligible for spring, summer, and fall promos, as well as AAEP promotions and bid contracts. However, this program offers the year-round best pricing available for any qualifying members.
Yes. The program is available to participating veterinarians with valid veterinary-client-patient relationships, but is exclusive to equine sales.
See list of qualifying products on BIEPEP.com, or ask you Boehringer Ingelheim Territory Manager. Accounts participating in any equine pricing agreements are not eligible for rebates/discounts on products within existing pricing agreements but all sales on pricing agreements do count as volume builders for the kicker rebate.
No, you may continue to purchase Boehringer Ingelheim equine products however you wish. In some instances, Boehringer Ingelheim may require additional supporting evidence prior to providing qualifying rebates.
All qualifying Boehringer Ingelheim products placed direct or with distributors will count toward retail progress.
In order to qualify for a full year of rebates, an account must sign up before the end of the enrollment period (May-July 2020).
Yes. Discounts from your distributor will not disqualify you from participating in the program.
Yes, access to each distributor's online purchasing portal is required. Online accounts are required to verify purchases and track real-time progress in the Boehringer Ingelheim Practice Enrichment Program.
In order to track progress, you must have online access with each distributor that you order Boehringer Ingelheim products from. Requesting online access is quick and easy, and access is generally provided within minutes or hours by each distributor.
Yes. You can track your progress in the program at any time within Vetcove. New purchases will be logged the day after the order is confirmed and completed by the vendor.
Yes, data should always be accurate but Boehringer Ingelheim will verify all purchases before any rebates are paid. Note that orders that were just placed may take up to 24 hours to be confirmed by the vendor. They may not appear immediately as earned progress.
If you believe the progress shown on Vetcove does not match your records, please use the live chat or contact support@vetcove.com as soon as possible and we will take a look for you.
At the conclusion of the current period for the program (March 31, 2021), there will be a short verification and settlement period. Your Territory Manager will be able to provide final earned rewards payment 6-8 weeks after the program term has ended.
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