Vetcove is completely free, and always will be.
We'll never charge any veterinary hospital or nonprofit for access to our purchasing platform. That's our promise to the veterinary community.
Corporations pay, so that clinics don't have to.
Vetcove provides paid services to vendors and hospital groups so that our platform can stay completely free to independently-owned practices.
Our paid services to veterinary vendors include eCommerce integrations, payment processing, loyalty program logistics, cash back promotions, and CRM tools. These companies pay Vetcove to use our tools, when you buy their products on Vetcove, or when you participate in their programs.
Additionally, Vetcove provides Inner Circle services and support to corporate-owned hospital groups and other organizations that have needs beyond those of an independent vet practice. These include corporate purchasing guidance, centralized analytics, auditing tools, and spend management insights. These groups pay Vetcove an access fee starting at $100 per month for each hospital location using Vetcove's corporate platform.
Why this business model?
Our veterinary organizations face an increasingly challenging economic climate. At our own practice, we’ve experienced rising cost of inventory, resale competition from online pharmacies, and increasingly frugal customers. It has never been more challenging to run a profitable veterinary practice as it is today, and we don’t believe veterinary hospitals should be taxed any further than they already are. Vetcove’s model lets corporations foot the bill so that our hospitals and nonprofits can enjoy the benefits of Vetcove completely free.
Can service this good really be completely free?
We get that a lot. In the veterinary industry, you’re used to software vendors that charge exorbitant monthly fees, and offer terrible support for outdated software. We’re different—and we’re proud of it. We don’t think of ourselves as a software company. We’re a group of passionate advocates dedicated to the financial well-being of the veterinarian. Read our story, see our Code of Ethics, and reach out to us if you have any questions. We’re your champion—and we’re here to help.
What about our clinic’s data?
Selling data is not our business model. Vetcove will never share any identifiable data about your clinic with any third party, for any reason. What you buy, and who you buy from, is kept strictly private—even to our own team. We believe you have a right to absolute privacy, and ensuring the security of all veterinary organizations’ data is our top priority.
What is the Inner Circle?
Vetcove's Inner Circle includes a number of advanced management features and premium customer support. At this time, the Inner Circle is reserved for select nonprofit partner veterinary organizations and paying corporate hospital groups. If you'd like access to Inner Circle features for your group, or you're a member of a partner organization with Inner Circle access and would like more information, get in touch with us via live chat, or email us at support@vetcove.com.